HR SUPPORT SESSION

When you need quick, practical HR advice on a specific issue, an HR Support Session gives you the time and space to talk things through with us properly.

This is a 1-hour, focussed support service which includes your initial Microsoft Teams or phone call, along with any preparation and follow-up advice. You’ll come away with clear, practical next steps to help you move things forward with confidence.

If you need more time or support with a larger piece of work, you may want to consider our HR Project Hours or HR Sorted membership.

SECURE YOUR HR SUPPORT SESSION

Complete the checkout below to secure your HR Support Session.

If you’re a charity or CIC, please contact us for your discount code before completing your purchase.

FAQs

Your HR Support Session includes up to 1 hour of support in total.

This covers your Microsoft Teams or phone call, along with any preparation (including reading relevant information you’ve shared) and confirming our advice in writing afterwards. We’ll use that time in the way that best supports your situation.

The Session’s designed to help you work through a specific HR issue or question.

This might include talking something through, sense-checking your approach or getting clear on next steps. It’s focused, practical advice you can act on straight away.

HR Support Sessions are designed for advice and guidance on a specific issue.

They don’t include things like drafting contracts or policies, project work or ongoing case management. If you need more in-depth support, we’ll signpost you to our HR Project Hours or HR Sorted membership as these will likely be a better fit for you.

If it becomes clear that your situation needs more time, we’ll always talk this through with you.

Depending on what you need, we may recommend purchasing HR Project Hours or exploring our HR Sorted membership for more regular, ongoing support.

We’ve got over 100 years’ HR experience in our team so you can rest assured that we’ve developed a good sense of how much support an issue’s likely to need. We’ll always be open with you about that, based on what we know at any given point in time (e.g. we can’t always predict a curveball which might take more time).

Once you’ve purchased your Session, we’ll be in touch to arrange a time for a call that works for you.

We’ll always aim to offer a call within 3 working days where possible. At particularly busy times, priority availability may be given to our HR Sorted members, which can mean a slightly longer lead-in.

Yes – you’re welcome to share brief background information or key documents in advance of your Session, so we can make the best use of your time during the actual call.

You can also send follow-up questions relating to your Session within 3 working days of your call. Any time spent reviewing or responding will form part of your 1-hour allocation. If more time’s needed, we’ll signpost you to our HR Project Hours.